Track Your Order

Enter your order details below to check the status and location of your CoverCaseStore purchase

Enter Your Order Information

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Need Help?

Can’t Find Your Order?

Check your email for the order confirmation. The order number starts with #

Contact Support

Shipping Questions?

Learn about our shipping times and delivery options

Shipping Info

Returns & Exchanges

30-day return policy with easy process

Return Policy

Tracking FAQ

How long does processing take?

Orders typically process within 1-3 business days. You’ll receive a shipping confirmation with tracking information once your order ships.

What do the tracking statuses mean?

  • Processing: Your order is being prepared
  • Shipped: Your order is on its way
  • In Transit: Package is moving through the carrier network
  • Out for Delivery: Package will be delivered today
  • Delivered: Package has been delivered

My tracking hasn’t updated. What should I do?

Tracking information can take 24-48 hours to appear after shipping. If it’s been longer, please contact our support team at support@covercasestore.com

Still Need Help?

Our customer support team is here to assist you

Phone Support

+66 931404295

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